Smith County

Low Income Primary Care Access

 

Summary of Information:

Low Income Population: 61,912 (at or below 200% FPL, 1998)

Total practicing primary care physicians:  166 (including residents)

Regular full time equivalency:  148

Full time equivalents serving the low-income population:  31.8

Ratio of low-income population to low-income FTE:  1,947:1

Considered a shortage of providers:  No, not whole county.  However,

census tracts 1, 2, 2.01, 3, 4, 5, & 6 were designated 9/11/01.

Physicians accepting new patients:  70%

Physicians accepting new patients who have Medicaid coverage:  59%

Community Input:

Education, availability of physicians who are or can see indigent patients and/or Medicaid patients is low.  Language and lack of knowledge by the public of who can provide services are also barriers.  There is no mental health care if the patient has no insurance.

 
Physicians who can provide interpretation for non-English speaking patients:  33%

Languages interpreted:  Spanish

 

What are the barriers to health care for people in your county?


“No barriers.”  -- response given by 12 physician offices.

“Trouble getting medications for elderly, the affordability of meds.”

“Language barriers and transportation.”

“The elderly can only afford Medicare.”

“Language, transportation, education.”

“The referral process is too ‘paperwork intensive’.”

“PPO insurance coverage limits where folks can go.”

“The health care here is very big, with lots of indigent and Medicaid providers.”

“Managed care has ruined things…too many patients per doctor.”

 “Insurance issues—not having it and too much red tape involved.”

“Lack of freedom of physician choice because some doctors are full.”

“Not having someone to translate for Hispanic patients. Staffing, there is lots of turnover due to low pay. Insurance companies keep changing the rules and people don’t know what’s covered. Referral process is too long, voice automated system. Insurance companies only allow people to go to one or the other (Trinity Mother Frances or Medical Center) . . . no choice in the matter.”

“No affordable health plans for children and the elderly.  Transportation, especially in bad weather.”

 

Are there additional barriers for the low-income population?

“No barriers.” -- response given by 10 physician offices.

“Working poor don’t qualify for Medicaid. Also, no green card means trouble getting seen. However, the Trinity Mother Frances has a clinic for the poor.”

“There are very few doctors who see Medicaid because of low reimbursement.”

“A lot of doctors are not accepting new patients or do not take Medicaid or some insurances.”

“Unsure, we refer to clinic on Glenwood.”

 “Not enough doctors taking Medicaid, not taking CHIP patients.”

“St. Paul has an indigent program that serves everyone.”

“There are quite a few clinics here that see indigent and Medicaid patients, so I don’t see much of a problem.”

“The payment for people who do not qualify for Medicaid; and it’s a problem for folks on a sliding fee scale to come up with cash.”

“Doctors don’t take Medicaid.”

“People won’t pursue health care because of the cost.”

“They may have to pay up front because of no insurance.”


Prepared by Community Health Provider Resources, Texas Department of Health, as part of The Robert Wood Johnson Foundation East Texas Rural Access Program; Spring 2001